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For Those on the Front Line

Front of House

Great WaitressThe Front of House division of Tip20! is designed to help servers by becoming more efficient, share their serving woes and make more money.

It is also our goal to provide quality goods and services to make the life of a server a wee bit easier.

How to be a Great Server

Whether you are just getting started in the waiting industry or you need to brush up on your waiting skills for a return to the industry, these tips are aimed... more...

Reporting Your Tips

Keeping a Daily Tip Record
Why keep a daily tip record?
You must keep a daily tip record so you can:
• Report your tips accurately to your employer,
• Report your tips accurately on your tax return, and
• Prove your tip income if your return is ever questioned.

How to keep a daily tip record.
There are two ways to keep a daily tip record. You can either:
1. Write information about your tips in a tip diary**, or
2. Keep copies of documents that show your tips, such as restaurant bills and credit card charge slips.
You should keep your daily tip record with your personal records. You must keep your records for as long as they are important for administration of the federal tax law. For information on how long to keep records, see Publication 552, Recordkeeping for Individuals.

If you keep a tip diary, you can use Form 4070A, Employee's Daily Record of Tips. To get Form 4070A, ask the Internal Revenue Service (IRS) or your employer for Publication 1244, Employee's Daily Record of Tips and Report to Employer. Publication 1244 includes a year's supply of Form 4070A. Each day, write in the information asked for on the form.

Track your tips like the professional you are.


If you do not use Form 4070A, start your records by writing your name, your employer's name, and the name of the business if it is different from your employer's name. Then, each workday, write the date and the following information.
• Cash tips you get directly from customers or from other employees.
• Tips from credit card charge customers that your employer pays you.
• The value of any noncash tips you get, such as tickets, passes, or other items of value.
• The amount of tips you paid out to other employees through tip pools or tip splitting, or other arrangements, and the names of the employees to whom you paid the tips.
**Tip20! recommends TipTrax software for quick easy tip recording!

Tip20! Original FOH Articles
The Importance of Claiming All Your Tips - New employees to the restaurant industry always ask me how much of my tips should I claim and do I have to claim them all. The answer is very easy. “You must claim them all.”

Now I know that many of you will not agree to that statement... more

Give Yourself a Raise/Owning Your Section - Originally the title of this article was going to be “Owning” your section – as in running it as if it were your own little restaurant. Like you I thought it might be to long and may not grab your attention. But I’m sure “Give yourself a raise” did the trick and got you... more


Increase Your Tips Scientifically
Read Mega Tips - Scientifically Tested Techniques to Increase Your Tips by Dr. Michael Lynn, Associate Professor School of Hotel Administration Cornell University. Download his PDF guide here at no charge. Acrobat Reader Required. If you like what you read, please don't hesitate to "Tip" Dr. Lynn and thank him for making this valuable information freely available.

What it takes to be in the food & beverage biz...
About the Biz... - From the U.S. Department of Labor - Bureau of Labor Statistics -  Bulletin 2540, Occupational Outlook Handbook, 2002-03 Edition all the information you ever wanted to knw about Food and Beverage Serving and Related Workers. Lots of interesting statistics to be found here... more


U.S. Dept of Labor Tipped Employee's Fact Sheet...
Fact Sheet #15: Tipped Employees Under the Fair Labor Standards Act (FLSA)

Server Rights...
A waitress from a Connecticut eatery recently wrote a "My Turn" column in Newsweek about the abusive treatment she received from customers. "Eating in a restaurant is an opportunity to take your frustrations out on a waiter," she wrote. She said that male diners...

What is a "Server"...
Ever wonder what the "official" job description of a waiter or waitress is? Well, here is one, at least according to the state of California. Fair Warning: No Humor Here.

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Stereotyped? Check out this article found on BET.com: Tipping Tastefully By DeNita S.B. Morris.



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