At Tip20 LLC, we are committed to providing a smooth and positive experience for all our users. This Refund Policy outlines the conditions under which we offer refunds for services purchased through our website.
1. General Refund Policy
We want our customers to be satisfied with their purchases. If, for any reason, you are not satisfied with the service you have received, we will do our best to resolve the issue. However, refunds are subject to the following terms and conditions:
Eligibility for Refunds: Refunds may be issued if a service or product is not as described or if there was an error on our part that impacted your experience. Refund requests will be evaluated on a case-by-case basis.
Time Frame: Refund requests must be made within 30 days of the purchase or service date. Any requests made after this time frame will not be eligible for a refund unless otherwise specified.
2. How to Request a Refund
If you believe you are entitled to a refund, please contact us using the following details:
Email: [email protected]
Phone: +1 515-224-2594
Address: 101 Jordan Creek Pkwy, West Des Moines, IA 50266, US
Please provide the following information when requesting a refund:
Your order or service details (including the transaction ID, if applicable).
A description of the issue you encountered and why you are requesting a refund.
Any supporting documentation (such as emails or screenshots) that can help us evaluate your claim.
3. Non-Refundable Services
Some services may not be eligible for a refund. These may include but are not limited to:
Services or products that have been used or activated.
Products purchased as part of a promotion or special offer.
Services that were delivered as promised or completed according to our terms.
4. Process of Refund
Once we receive your refund request, we will process it and notify you of the outcome within 7 business days. If approved, refunds will typically be issued to the original payment method, unless otherwise agreed upon. Refunds may take up to 10 business days to appear in your account, depending on your bank or payment provider.
5. Exceptions and Special Circumstances
In certain cases, we may offer partial refunds or credits, depending on the specific circumstances. Any exceptions to this Refund Policy will be made at our sole discretion.
6. Changes to the Refund Policy
Tip20 LLC reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions about this Refund Policy or need assistance with a refund request, please do not hesitate to contact us:
Email: [email protected]
Phone: +1 515-224-2594
Address: 101 Jordan Creek Pkwy, West Des Moines, IA 50266, US
Last Updated: April 8, 2025